Proactive NN/g accredited UX designer experienced in designing complex software products and end-to-end solutions for varied projects of large scope and complexity.

Designs with empathy for customers and colleagues whilst connecting decisions to business goals and building consensus among stakeholders. Excellent engineering team partner with an understanding of front and back-end technologies.

Analytical problem solver effective in navigating ambiguity. Strong communication skills. Able to present cohesive user-based approaches to varied audiences. Takes ownership in moving solutions forward whilst managing time and task priority.

Skilled in prototyping, layout and design systems with a background in typography, iconography and design language. Expert in user-centred design processes including Lean UX and contemporary design software including Figma and Miro.

Strong engineering team partner with an understanding of development technologies. An active participant in multidisciplinary and offshore Agile sprints advocating for customers and user-focused design.

Senior UX Designer

Bentley Systems
Jun 3, 2024 – Present

  • Contributions to key initiatives, leading efforts on new concepts. Delivering prototypes to communicate value across the organisation that are being developed as part of the broader strategy to bring desktop and cloud experiences together.

  • Leadership in Show & Tell sessions. Planning and presenting progress during meetings frequently attended by VPs and leadership.

  • Pioneering PURE assessments. Conducted one of Bentley’s first PURE assessments with no prior knowledge of the methodology demonstrating abilities to adapt, learn and deliver results in challenging, first-time situations. Since becoming one of the go-to experts for PURE methodology frequently consulted for insights. Invited to participate in a companywide knowledge-sharing session with other experts on the topic.

  • Expanding knowledge and relationships. Increasing knowledge on main product areas but also increasing my connections and building relationships with stakeholders from different teams.

  • Successfully navigating challenges related with unclear priorities and alignment, demonstrating resilience and initiative in improving collaboration and ways of working within the development squad.

Senior Product Designer

SAP UK Ltd (Solution & Innovation Experience)
Apr 1, 2021 – Jun 30, 2023

  • Design of intuitive interfaces, new features and maintenance of unique libraries, components and dashboards based on research and best practice. High and low fidelity prototypes, design systems, user flows, graphic assets and iconography. Open to quick design iteration, feedback, and experimentation.

  • Successfully translated ideas into digital experiences that united customer values and designed ‘North Star’ projects with stakeholders realising vision and generating customer excitement.

  • Consistently delivered as a solo product designer evolving key departmental initiatives working closely with stakeholders and engineers within development cycles.

  • Skilled collaborator able to work effectively with product owners. I redefined the SAP customer engagement model resulting in a significant reduction of development overhead and helped position SAP ahead of other vendors through design and interactive prototyping.

  • Highly skilled in UI and interaction design with demonstrable abilities in translating processes into customer focussed digital experiences presenting clear visualisation of data and analytics interfaces.

  • Provided advice, clarification and guidance to colleagues through Agile frameworks and supported customers in the implementation of end-to-end user-centred products achieving success in the field.

  • Enabled SAP to prepare for and win customer opportunities minimising development repetition through research and intelligent interface design.

  • Expert in user-centred design processes and contemporary design software including Figma, Miro, Adobe Suite and Sketch.

  • Expanded my network to encompass wider Product & Engineering UX and accessibility teams to obtain new insights and understanding.

Product Designer

SAP UK Ltd (CX Solution Experience)
Jan 21, 2019 - Apr 1, 2021

Further achievements:

  • Recipient of CX Solution Experience Q3 Rockstar Award.

  • 15 awards and commendations in recognition of UX contributions within SAP.

  • Invited to join Move SAP, a long-term incentive programme to attract, incentivise and retain colleagues who are critical to fulfil SAP’s mission and Move SAP forwards.

Product Design UX Consultant

Hybris Software
May 1, 2013 - Jan 21, 2019

  • Contributed to 5 years of agile competition team sprints as the solo multi-disciplined design specialist preparing scenarios for Gartner and Forrester Research resulting in increased year on year positioning of SAP in the marketplace.

  • Enabled colleagues and stakeholders to showcase flagship digital storefronts highlighting best-in-class e-commerce experiences through researched design solutions and engineering team collaboration.

  • Assisted the Tyler Robinson Foundation in designing a fundraising campaign establishing new global relationships with partner hospitals in EMEA/MEE and APJ/GCN.

  • Crafted standards-compliant web components working within a complex multi-company agile project environment delivering the SAP Hybris Commerce Accelerator platform.

  • Provided technical documentation in support of large-scale development projects.